Getting Started with ASI PMS (Version 7): A Beginner's Guide
Learn how to efficiently set up and navigate ASI PMS to streamline hotel operations, enhance guest experiences, and boost direct reservations.
You’ve made a smart choice by choosing ASI PMS to manage your property - a significant step toward boosting operational efficiency and enhancing guest satisfaction. This comprehensive guide is designed to help first-time users get started with confidence, ensuring a smooth integration into daily operations. From navigating core features to optimizing team workflows, we’ll walk you through everything you need to know to start using ASI PMS effectively from day one.
ASI PMS is a comprehensive property management system that brings together key operational functions such as housekeeping, billing, reservations, reporting, business source management, front desk operations, and more - all in one platform designed to streamline your daily tasks.
Whether you run a single property or a hotel group, ASI PMS makes day-to-day operations easier, faster, and smarter. Here’s a closer look at the key features that help improve efficiency, reduce costs, and enhance guest satisfaction.
ASI PMS is a cloud-based system that eliminates the need to rely on a desktop unit at the front desk, allowing you to manage your property anytime, anywhere, using any internet-enabled device. You can easily monitor operations, manage reservations, and access reports even on the go. A key advantage of ASI PMS is that it eliminates the need for expensive servers and complex installations, making it a highly cost-effective and hassle-free solution for your property.
The Front Desk is the center of hotel operations, and ASI PMS makes it easy to efficiently handle everyday tasks. From quick guest check-ins and check-outs to maintaining comprehensive guest profiles, everything is designed to increase the efficiency of Front desk operations. You can effortlessly assign rooms, handle guest folios, document prior visits, and ensure smooth guest interactions for an enhanced overall experience.
A booking engine integrated into a hotel’s website allows guests to make direct reservations online. By using a booking engine like ASI WebRes, TwoKey, InnSight, or My e-Res, hotels can manage online bookings without relying entirely on third-party platforms. This reduces the need to pay commissions to OTAs and helps retain more revenue from direct bookings.
An Online Travel Agency (OTA) is a third-party platform where travelers can search, compare, and book hotels online. Popular OTAs like Expedia, Booking.com, and Airbnb help increase hotel visibility but charge commission on each booking. ASI PMS connects directly with these platforms, updating your rates and availability in real time to reduce manual work and prevent overbookings.
A channel manager automates the distribution of a hotel’s room inventory across multiple booking channels, including OTAs, booking engines, and direct walk-ins. ASI PMS includes a built-in channel manager that keeps all booking sources synchronized, ensuring real-time updates to availability and pricing while preventing double bookings. It also offers valuable insights and reports on booking performance across various platforms.
A Central Reservation System (CRS) is a centralized platform that helps hotels manage all their bookings, rates, and availability from one place. It collects reservations from various sources like your website, OTAs, direct calls, or travel agents. ASI PMS’s CRS ensures everything stays in sync, helping hotel chains or groups manage room inventory more efficiently, avoid overbookings, and maximize revenue across multiple properties.
A multi-property management system enables hotel groups or chains to manage multiple properties through a single interface. With ASI PMS, hotel operators can monitor reservations, guest profiles, room inventory, and reports across various properties, improving operational efficiency from a single dashboard. The system ensures that information is easily accessible, allowing seamless management of multiple locations from one dashboard.
The profitability of a hotel can be significantly impacted by effective pricing methods. Setting dynamic pricing based on demand, seasonality, occupancy rates, or rival rates is possible with ASI PMS. You can create promotions, apply discounts, and offer special packages to attract more bookings. Automated rate adjustments ensure that you consistently offer competitive pricing without needing frequent human updates.
A better guest experience is guaranteed in a hotel that is clean and well-maintained. You can always tell which rooms are clean, dirty, or out of order with ASI PMS's real-time housekeeping and maintenance tracking. To make sure nothing is missed, housekeeping duties can be automatically assigned based on check-outs, and maintenance requests can be entered straight into the system.
ASI PMS offers powerful reporting and analytics tools that provide detailed insights into every aspect of your hotel’s operations. Gaining insight into your hotel's performance is essential for growth, and ASI PMS provides comprehensive reports to help you make smart, data-driven decisions with confidence. With a few clicks, you can create data on revenue, occupancy, visitor trends, and operational effectiveness. Hotel owners and managers may easily keep track of business performance and compliance with the aid of financial summaries, tax computations, and audit records.
Conduct Business While on the Go. You are not limited to a desktop with ASI PMS. You can use your smartphone or tablet to manage reservations, check room availability, and even check in guests, thanks to the user-friendly interface.
ASI PMS connects with a wide range of third-party tools to simplify hotel operations and improve guest service. These integrations include:
New Folio – Create guest reservations, set check-in/out dates, allocate rooms, and track transactions.
Reservation Search – Quickly locate bookings using guest name, reservation number, or dates.
Guest Ledger- View all guest transactions, payments, and outstanding balance in real-time.
Late Checkout- Extend check-out times and apply additional charges if necessary.
Batch Folio- Generate multiple folios simultaneously for group checkout or bulk invoice.
Change Room Status - Update room statuses (occupied, vacant, under maintenance) for better condition.
Block Room- Temporarily remove rooms from availability due to maintenance or renovation.
Edit Group- Modify group reservation, update guest details, and adjust room allocations.
Flash – Instantly update room rates and availability across all sales channels.
Forecasting -Analyse booking trends to optimize pricing and occupancy.
Rate- Adjust room rates dynamically based on demand and seasonality.
Restrictions - Set minimum stays, blackout dates, and booking limits for revenue control.
Night Audit- Reconcile daily transactions and generate a financial report.
No Show/Cancel Revenue Posting- Track revenue from canceled or no-show bookings.
Credit Card Authorization-Process secure pre-authorization and transactions.
CRS Bulk Update - Central Reservation System (CRS) data in bulk.
FAS Interface- Integrate financial accounting for accurate tracking and reporting.
Category- Classify reservations into leisure, corporate, or government segment.
Business Sources- Track bookings by sources such as OTAs, travel agencies, and direct reservations.
Invoice- Generate invoices for guests, corporate clients, and travel agents.
Commission Invoice -Process commission for third-party booking sources.
Guest Database- Maintain guest profile, stay history, and preferences.
Lost & Found- Log and track found items.
Task- Assign and track housekeeping duties.
Group- Manage cleaning operations for different room categories.
Group Member - Allocate a specific task to the housekeeping staff.
Room Assignment- Assign cleaning duties based on workload and priority.
Housekeeping Report- General reports on cleaning status and staff performance.
Miscellaneous Income- Track revenue from non-room sources like spa and parking.
Miscellaneous Expense-Record expenses such as maintenance and supplier payment.
Undo transaction - reverse incorrect transaction without affecting records.
Redo Transaction- Reapply previously undone transaction.
Import reservation - Bulk import reservation from external sources.
Sync Reservation- Ensure real-time reservation updates across platforms.
Comprehensive Reports - generate financial, operational, and occupancy reports for business insights.
Learn how to efficiently set up and navigate ASI PMS to streamline hotel operations, enhance guest experiences, and boost direct reservations.
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